Signup, Login & MFA Setup Guide
This guide walks you through Signup, Login, Multi-Factor Authentication (MFA) setup, and troubleshooting steps.
1. Signup
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Visit
app.finstackk.com/signup
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Enter the required details and complete the registration process.
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You will receive a verification code via email at the provided email address.
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Enter the verification code on the next screen.
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After completing email verification, you will be redirected to the login screen.
Or manually visit
app.finstackk.com/login
and follow “2. Login & MFA Setup (Web)”.
2. Login & MFA Setup (Web)
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Enter your credentials and login.
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If you haven’t set up Multi-Factor Authentication (MFA), the system will prompt you to set it up.
Screenshot Placeholder – MFA Prompt Screen
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Click on “Setup Two Factor Authentication”.
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Open your preferred authenticator app (Google Authenticator, Microsoft Authenticator, etc.) and tap + to add a new account.
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Scan the QR Code shown on your screen or use the Shared Secret code.
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After setting up your authenticator, click Continue.
Then find the FinStackk code in your authenticator app and enter it to complete setup.
3. Login & MFA Setup (Mobile)
3.1 Download the App
Download the FinStackk mobile application using the links below:
iOS
Scan to download on iOS
Android
Scan to download on Android
3.2 Setup MFA
- Open the app and login using your credentials.
- Tap “Set Up an Authenticator App”.
- Scan the QR code using your authenticator app.
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Enter the generated OTP to complete setup.
Optional: Biometric Login
- iOS: Enable Face ID from the login screen.
- Android: Enable Fingerprint login from the login screen.
4. Troubleshooting MFA Issues
Basic Checks
- Ensure correct OTP from authenticator app.
- Verify the correct FinStackk account is added.
If Issue Persists
- Remove FinStackk from authenticator app.
- Go to Login Page
- Click “Forgot Password?”
- Reset password and login again.
- Reconfigure MFA.
If problems continue, please contact FinStackk Support.